%
- Over all Percentage 94
- empty 8
Rated /5 from 205419811738 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,0541,9811,738 customer reviews.
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Reviews
1957-1968 of 2054 reviews
1957-1968 of 1981 reviews
0-1738 of 1738 reviews
Matene Mihaka - 6 years ago
Explain very clearly what our options were
Seniors Funeral Insurance
Product Review
Good explanation on all insurances... lovely lady as well. Very patient
Service Review
Explain very clearly what our options were
Joy Love - 6 years ago
Excellent and very helpful. So much so I opted to...
Seniors Funeral Insurance
Product Review
Sold me exactly what I wanted and explained everything in easy to follow terms and conditions.
Service Review
Excellent and very helpful. So much so I opted to join up with a policy there and then.
Dennis Searle - 6 years ago
A good explanation of their product.
Seniors Funeral Insurance
Product Review
The purchase was via telephone conversation. I would of preferred to do it in writing where I could of kept a copy for my records.
Service Review
A good explanation of their product.
Roy Mclellan - 6 years ago
They explained everything clearly and in simple...
Seniors Funeral Insurance
Product Review
I did in part one of this survey
Service Review
They explained everything clearly and in simple everyday language. What was said was exactly as explained on the website. This insurance to me is far superior than any other funeral insurance offered by other companies. I would indeed recommend N Z Senior to others and I would consider if applicable to my circumstances other N Z Senior products that may be offered from time to time.
Lesley Wilson - 6 years ago
Very quick to respond to my request for a quote. made...
Seniors Funeral Insurance
Product Review
seems like a good deal and reasonable
Service Review
very quick to respond to my request for a quote. made it very easy to understand and was very professional. He spoke clearly was a very pleasant person, made it easier to decide I wanted to take out a policy with NZ seniors
Ronda Tatnell - 6 years ago
Very good and quick - charming young man
Seniors Funeral Insurance
Product Review
Have been considering several options and this appeared to me to be the best suited for me
Service Review
Very good and quick - charming young man
Janis Graham - 6 years ago
Excellent customer service by Joseph and very clear...
Seniors Funeral Insurance
Product Review
Great value for money and so worth it for my family who wont have to pay for my funeral
Service Review
Excellent customer service by Joseph and very clear explanations on the funeral cover information that I was after. , so that I signed up straight away
Glenda Mitchell - 6 years ago
Very pleasant young lady, very efficient explained...
Seniors Funeral Insurance
Product Review
Just the type of insurance I wanted
Service Review
Very pleasant young lady, very efficient explained everything well and it was painless !!!
Trusted Customer - 6 years ago
..............
Seniors Funeral Insurance
Service Review
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Robert John Harvey - 6 years ago
I thought the service was great all told.
Seniors Funeral Insurance
Product Review
Because I've only just bought into it and am therefore unqualified to give a full review, I feel.
Service Review
I thought the service was great all told.
Marlene Crabtree - 6 years ago
Rebbeca, the lovely lady whom I spoke to on the phone...
Seniors Funeral Insurance
Product Review
Outstanding service. Thank you to Rebbeca whom I spoke to on the phone today.
Service Review
Rebbeca, the lovely lady whom I spoke to on the phone today provide me with outstanding service, great communication skills & she took me through the policy, which I understood clearly. So, a big thank you to you Rebbeca your cumtomer skills was outstanding.
Annette White - 6 years ago
The consultant was endlessly patient & answered all my...
Seniors Funeral Insurance
Product Review
It's a new product ( to me ) so I'm still processing how it all fits together
Service Review
The consultant was endlessly patient & answered all my questions with professional friendliness
Maureen Bell - 6 years ago
Very punctual and professional service with clear...
Seniors Funeral Insurance
Service Review
Very punctual and professional service with clear explanations.
Godfrey Sponneck - 6 years ago
Friendly telesales people
Seniors Funeral Insurance
Service Review
Friendly telesales people
Lesley Egan - 6 years ago
The girl I spoke with was very polite helpfull and...
Seniors Funeral Insurance
Service Review
The girl I spoke with was very polite helpfull and cheerfull,explained everything very clearly. The policy sounds good although it is quite a bit more expensive to what I was paying it does have extra benefits.
Christine Renau - 6 years ago
Service was excellent, she explained clearly the whole...
Seniors Funeral Insurance
Service Review
Service was excellent, she explained clearly the whole process even rereading for me to understand the difference with the premiums etc. Awesome thank you, I would recommend your company to my friends in the work place.
Dawn Wilson - 6 years ago
The phone conversation that I had with one of their...
Seniors Funeral Insurance
Service Review
The phone conversation that I had with one of their representative was very clear, understandable, helpful and excellent phone manners. She explained every thing about the policy in how it works,and what I'm entitled to get. I'm also covered for accidental covers as well. I recommend Pinnacle Life to anyone.
Martha Gilbert - 6 years ago
The rewards are very reassuring as I am not paying...
Seniors Funeral Insurance
Service Review
The rewards are very reassuring as I am not paying for just funeral coverage. Also we loved the idea that your premiums ceased once you've reached a certain stage. And the recipients of the policy receive back or more than one may actually pay, the premiums are a higher than we pay per week but I'm prepared to give it a go. Thank you
Trusted Customer - 6 years ago
The service was great. Very friendly and helpful, the...
Seniors Funeral Insurance
Service Review
The service was great. Very friendly and helpful, the person who dealt with my queries, explained every thing clearly - so no problems!
Trusted Customer - 6 years ago
Your representative made everything so effortless, she...
Seniors Funeral Insurance
Service Review
Your representative made everything so effortless, she explained it in detail and was so friendly on the phone
Trusted Customer - 6 years ago
I Had a young girl talk me through what I was...
Seniors Funeral Insurance
Service Review
I Had a young girl talk me through what I was interested in purchasing, she was patient, and explained if I had questions, and most of all Not Pushing the Sale. I felt comfortable my choice of Funeral Cover once off the phone.
Jocelyn Hill - 6 years ago
Very friendly took time and explainecustomerd very...
Seniors Funeral Insurance
Service Review
Very friendly took time and explainecustomerd very clearly and treated as a person not just
Maureen Feely - 6 years ago
Prompt reply for quote explained everything clearly...
Seniors Funeral Insurance
Service Review
Prompt reply for quote explained everything clearly very helpful
Deborah Hart - 6 years ago
The lady that i spoke with was very kind and told me...
Seniors Funeral Insurance
Service Review
the lady that i spoke with was very kind and told me all i needed to know
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