%
- Over all Percentage 94
- empty 8
Rated /5 from 217820571862 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1782,0571,862 customer reviews.
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Reviews
2029-2040 of 2178 reviews
2029-2040 of 2057 reviews
0-1862 of 1862 reviews
Trusted Customer - 6 years ago
Very informative and provided honest answers to queries
Seniors Funeral Insurance
Product Review
fair and equable given our current economy status
Service Review
very informative and provided honest answers to queries
Susan Mori - 6 years ago
The person on the phone was lovely, and very helpful....
Seniors Funeral Insurance
Product Review
Great value , no problems, easy
Service Review
The person on the phone was lovely, and very helpful. The prices are great.
Kathleen - 6 years ago
I found the NZS Rep very good. He explained everything...
Seniors Funeral Insurance
Product Review
It looks to be a very good product. I'm hoping it will make my spouse and childrens lives easier, knowing my funeral is coved
Service Review
I found the NZS Rep very good. He explained everything very clearly. Also my questions were answered very well. I liked the fact that if he didn't know he sort help. I am 62yrs and found having some points emphased 3 times was not needed. However, I guess this is not always the case with many applicants being of different ages etc.
Brian Cottle - 6 years ago
Heidi The initial contact was very prompt, but I am...
Seniors Funeral Insurance
Product Review
Still waiting for the documentation to arrive
Service Review
Heidi The initial contact was very prompt, but I am still waiting for the emailed documentation to arrive Brian
Trusted Customer - 6 years ago
Received very good service over the phone. ...
Seniors Funeral Insurance
Product Review
Met the criteria I was looking for.
Service Review
Received very good service over the phone. Explanation was very thorough.
Steven Robertson - 6 years ago
Quick response to any questions. Very pleasant to deal...
Seniors Funeral Insurance
Product Review
Good service, yet to read the fine print
Service Review
Quick response to any questions. Very pleasant to deal with
Trusted Customer - 6 years ago
Good oral presentation clear and precise. Clear...
Seniors Funeral Insurance
Service Review
Good oral presentation clear and precise. Clear indication of all aspects of the conversation. Willing to help throughout the process.
Graham Withers - 6 years ago
They were extremely friendly and helpful. They could...
Seniors Funeral Insurance
Product Review
It cover all my needs and stands up well against other companies
Service Review
They were extremely friendly and helpful. They could explain things clearly which is very important to older people. Documents were then sent to me so in my own time I could read them and get some advice. One important thing to remember is that not all older people have a computer or like me they have one but are not very confident when using it. All in all well done to Seniors.
Trusted Customer - 6 years ago
I dealt with Courtney, her customer service was...
Seniors Funeral Insurance
Product Review
The funeral cover is straight forward and simple
Service Review
I dealt with Courtney, her customer service was excellent, she was very thorough with the whole process
Charmaine Taipeti - 6 years ago
Excellent customer service. The policy was explained...
Seniors Funeral Insurance
Product Review
It is affordable for a person like me, being a beneficiary
Service Review
Excellent customer service. The policy was explained so clearly & I was reassured that everything will be fine. I am so happy that I made the initial contact & thank you for returning my call. I can now rest assure that there is no burden on my family.
Trusted Customer - 6 years ago
I was amazed by how easy it was & how indepth detail...
Seniors Funeral Insurance
Product Review
I already have nothing else to add.
Service Review
I was amazed by how easy it was & how indepth detail she told me, I would certainly recommend them to anyone. It's given me peace of mind to know all will be taken care of for my kids.
Philip Jolly - 6 years ago
Friendly, articulate and well explained. A1 service....
Seniors Funeral Insurance
Product Review
Four stars as I didn't acquired any other quotes but happy with what I have.
Service Review
Friendly, articulate and well explained. A1 service. Emailed for a quote and received a phone call about 5 minutes later. Excellent!
Trusted Customer - 6 years ago
The person on the phone explained every thing clearly...
Seniors Funeral Insurance
Service Review
the person on the phone explained every thing clearly so so far so good
Shane Everitt - 6 years ago
When talking on the phone they put my needs first and...
Seniors Funeral Insurance
Service Review
when talking on the phone they put my needs first and made sure I understood what they were saying
Trusted Customer - 6 years ago
Friendly and knowledgeable, good explanation of policy...
Seniors Funeral Insurance
Service Review
Friendly and knowledgeable, good explanation of policy details.
Anne Aspinall - 6 years ago
The response to my request to call me and explain the...
Seniors Funeral Insurance
Service Review
The response to my request to call me and explain the Funeral Insurance package was quick, which I appreciated.
Maureen Bell - 6 years ago
Very punctual and professional service with clear...
Seniors Funeral Insurance
Service Review
Very punctual and professional service with clear explanations.
Godfrey Sponneck - 6 years ago
Friendly telesales people
Seniors Funeral Insurance
Service Review
Friendly telesales people
Lesley Egan - 6 years ago
The girl I spoke with was very polite helpfull and...
Seniors Funeral Insurance
Service Review
The girl I spoke with was very polite helpfull and cheerfull,explained everything very clearly. The policy sounds good although it is quite a bit more expensive to what I was paying it does have extra benefits.
Christine Renau - 6 years ago
Service was excellent, she explained clearly the whole...
Seniors Funeral Insurance
Service Review
Service was excellent, she explained clearly the whole process even rereading for me to understand the difference with the premiums etc. Awesome thank you, I would recommend your company to my friends in the work place.
Dawn Wilson - 6 years ago
The phone conversation that I had with one of their...
Seniors Funeral Insurance
Service Review
The phone conversation that I had with one of their representative was very clear, understandable, helpful and excellent phone manners. She explained every thing about the policy in how it works,and what I'm entitled to get. I'm also covered for accidental covers as well. I recommend Pinnacle Life to anyone.
Martha Gilbert - 6 years ago
The rewards are very reassuring as I am not paying...
Seniors Funeral Insurance
Service Review
The rewards are very reassuring as I am not paying for just funeral coverage. Also we loved the idea that your premiums ceased once you've reached a certain stage. And the recipients of the policy receive back or more than one may actually pay, the premiums are a higher than we pay per week but I'm prepared to give it a go. Thank you
Trusted Customer - 6 years ago
The service was great. Very friendly and helpful, the...
Seniors Funeral Insurance
Service Review
The service was great. Very friendly and helpful, the person who dealt with my queries, explained every thing clearly - so no problems!
Trusted Customer - 6 years ago
Your representative made everything so effortless, she...
Seniors Funeral Insurance
Service Review
Your representative made everything so effortless, she explained it in detail and was so friendly on the phone
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