%
- Over all Percentage 94
- empty 8
Rated /5 from 218320611867 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1832,0611,867 customer reviews.
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Reviews
1993-2004 of 2183 reviews
1993-2004 of 2061 reviews
0-1867 of 1867 reviews
David Higgie - 6 years ago
They were brilliant and worked out an affordable...
Seniors Funeral Insurance
Product Review
Brilliant to deal with. Easy to speak with sometimes hard to understand, but he did clarify his words.
Service Review
They were brilliant and worked out an affordable product for me, within my budget and that will be easy to increase as my situation changes.
Trusted Customer - 6 years ago
The agents were very thorough and clear in terms of...
Seniors Funeral Insurance
Product Review
A bit more expensive, but I like the benefit of being able to claim whichever is higher of your sum insured or premiums paid.
Service Review
The agents were very thorough and clear in terms of disclosing all information that we needed to know. It just seemed a bit overkill as they told me "all calls are recorded and advice is general in nature and may not be suitable for your individual's needs" or whatever like 7 times in the conversation. I know you want to cover your ***** but it just dragged the whole process out.
Trusted Customer - 6 years ago
Everything
Seniors Funeral Insurance
Product Review
Everything is good.......
Service Review
Everything
Trusted Customer - 6 years ago
Quick response and very informative. The call back was...
Seniors Funeral Insurance
Service Review
Quick response and very informative. The call back was exactly when I was told it would be.
David Dawson - 6 years ago
Excellent explanation of services offered. Patience...
Seniors Funeral Insurance
Product Review
Very competitive costs and service
Service Review
Excellent explanation of services offered. Patience and understanding of my needs.
Trusted Customer - 6 years ago
They were prompt courteous and helpful. The...
Seniors Funeral Insurance
Product Review
I would have preferred an automatic payment rather than a direct debit. I am disappointed you do not have that option.
Service Review
They were prompt courteous and helpful. The representative explained everything to me.
Trusted Customer - 6 years ago
Great service
Seniors Funeral Insurance
Product Review
Great explanation of the service
Service Review
Great service
Pauline Reid - 6 years ago
Heidi was amazing on the phone. Covered everything...
Seniors Funeral Insurance
Product Review
I just filled that part in
Service Review
Heidi was amazing on the phone. Covered everything well.
Terence Kilburn - 6 years ago
Both times have been great people to talk...
Seniors Funeral Insurance
Product Review
only what i said earlier, great people to talk to,,real great insurance,thanks
Service Review
both times have been great people to talk to. everything is explained,,nice and easy,,no rush to sell and get of the phone. very nice people and great funeral insurance,,thanks
Trusted Customer - 6 years ago
Excellent .. sales rep teresa was couteous,friendly...
Seniors Funeral Insurance
Product Review
liked the coverage of the product .. ..the living benefits are good options
Service Review
excellent .. sales rep teresa was couteous,friendly and believed in the product..explained the benefits well...answered questions ..bravo kiwi from tauranga ..!!
Trusted Customer - 6 years ago
Ethan was very informative, well mannered and...
Seniors Funeral Insurance
Service Review
Ethan was very informative, well mannered and confident, he answered all our questions and most importantly was patient with my dad who has basic vocabulary and cannot hear well, we also asked for premiums to be paid fortnightly on a certain day, so in the end we chose NZ senior because of what we liked in the policy, it was just a little higher in premiums compared to the other funeral insurances but the benefits far exceed the price and is still affordable. Dad's happy I'm happy
Catherine Goldsack - 6 years ago
It was great very clear information and very easy to...
Seniors Funeral Insurance
Service Review
It was great very clear information and very easy to understand, just great.
Trusted Customer - 6 years ago
The gentalman I talk to was very helpful and explained...
Seniors Funeral Insurance
Service Review
The gentalman I talk to was very helpful and explained every thing to me in detail I certainly would highly recommend any one else using this service and would most defiantly use it again
Trusted Customer - 6 years ago
Very well suited to a seniors needs and finances
Seniors Funeral Insurance
Service Review
very well suited to a seniors needs and finances
Joan Perry - 6 years ago
Ethan was a pleasure to deal with. He was very clear,...
Seniors Funeral Insurance
Service Review
Ethan was a pleasure to deal with. He was very clear, I could understand every word he said which is a change these days, he was knowledgeable, helpful and patient. He deserves a 10 out of 10.
Trusted Customer - 6 years ago
As a retired and not so wealthy person ,i believe this...
Seniors Funeral Insurance
Service Review
as a retired and not so wealthy person ,i believe this policy has all that i need to live and die without the worries that i have been going through in the past 7 months since retiring
Chris Slater - 6 years ago
The person I spoke on the phone with talked quickly...
Seniors Funeral Insurance
Service Review
The person I spoke on the phone with talked quickly and it was hard to understand her at times. She gave a huge lot of information at a time which was impossible to assimilate all at once. I knew I would be posted the information which I could read at my leisure and that I had a 30 day cooling off period so wasn't too worried in the first instance
Cheryl Porter - 6 years ago
Very pleasant experience, well spoken operator who...
Seniors Funeral Insurance
Service Review
Very pleasant experience, well spoken operator who made sure I answered all the questions correctly. She was very assured and knew what she was talking aBOUT.
Nancy Amiria Louise Howell - 6 years ago
The staff member was very helpful and friendly as well...
Seniors Funeral Insurance
Service Review
The staff member was very helpful and friendly as well as courteous. At no time was she pushy and if I got confused she was very patient with me.
Lee-anne Thompson - 6 years ago
Informative, friendly and took the time to explain and...
Seniors Funeral Insurance
Service Review
Informative, friendly and took the time to explain and listen
Shona Margaret Eden - 6 years ago
So easy to understand and a happy helpful person who...
Seniors Funeral Insurance
Service Review
So easy to understand and a happy helpful person who took me through the process.
Julia London - 6 years ago
Contacted me very soon after my initial email, clear...
Seniors Funeral Insurance
Service Review
Contacted me very soon after my initial email, clear concise messages, did not try to pressure me into quick decision, understood my limited income circumstances, sent info when they said they would. And made contact again when they said they would.
Tony Watt - 6 years ago
Your customer service, as in setting my insurance plan...
Seniors Funeral Insurance
Service Review
Your customer service, as in setting my insurance plan up, was very good. However, I cannot truly rate the product I am purchasing, as I will be dead when it is paid out. Your plan is exactly what I wanted, which is why I chose your company.
Annamaria Coervers - 6 years ago
Everything was explained very well and time was taken...
Seniors Funeral Insurance
Service Review
Everything was explained very well and time was taken to a swerve any questions
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