%
- Over all Percentage 94
- empty 8
Rated /5 from 218220601866 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1822,0601,866 customer reviews.
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Reviews
1837-1848 of 2182 reviews
1837-1848 of 2060 reviews
1837-1848 of 1866 reviews
Trusted Customer - 5 years ago
The consultant was polite, patient and very...
Seniors Funeral Insurance
Product Review
As stated above the experience with the consultant was excellent. The cover we purchased suited our needs, it was easy to understand and had very good benefits attached as compared to other Insurance providers. The only downside that on the website that when a customer purchased a policy there was the offer of a free 'will kit', when speaking to the consultant about it last night he advised that only applied to Australia and not New Zealand, please re-look at your website. I would really appreciate a 'will kit' as per stated on your website.
Service Review
The consultant was polite, patient and very understanding our needs. We spent over an hour on the phone and nothing was a bother to him. The consultant was not bothered by the number of questions we had. The whole experience was pleasurable.
Trusted Customer - 6 years ago
Excellent !
Seniors Funeral Insurance
Product Review
Great had a very positive experince
Service Review
Excellent !
Trevor Lambert - 6 years ago
Everything about the policy was very well explained
Seniors Funeral Insurance
Product Review
Good cover and I like the fact that the payout occurs in 12 months rather than 24
Service Review
Everything about the policy was very well explained
Kerrin Price - 6 years ago
Very Prompt attention.Professional service on the...
Seniors Funeral Insurance
Product Review
The policy is fit for purpose, as with my wife of 48 years,passing away on the 28th July 2019 ,i was able to sort out the monetary expenses as (1) I held a power of attorney and (2) her life insurance policy was a blessing. Now i have the satisfaction and security of not leaving my two siblings out of pocket when its my time to move on.
Service Review
Very Prompt attention.Professional service on the phone with no enforced pressure to sign up.
Trusted Customer - 6 years ago
The person we dealt with, (Harry) was very...
Seniors Funeral Insurance
Product Review
Plain,simple & straight forward with no hidden clauses or catchs
Service Review
The person we dealt with, (Harry) was very informative, pleasant, patient & didn't try to force or pressure us to anything we didn't require or need.Intead of using big 50 cent words, everything was explained in "language" we could understand. We would have no hesitation in recommending Senior's service to people we know. We are well pleased.
Reymond De Bruto - 6 years ago
Very professional. Simple to sign up and special...
Seniors Funeral Insurance
Product Review
Simple procedure and good service
Service Review
Very professional. Simple to sign up and special rates for Seniors.
Trusted Customer - 6 years ago
I checked out a few companies offering similar...
Seniors Funeral Insurance
Product Review
On paper, this purchase will provide my family immediate funds to fulfill my wishes.
Service Review
I checked out a few companies offering similar services and I selected you because although slightly more expensive this was offset by the benefits that my family can gain, especially if I can achieve the 12 month natural death stand down period. The instant accidental death cover is also good peace of mind.
Rosemarie Ann Ward - 6 years ago
Incredibly efficient, patient and understanding during...
Seniors Funeral Insurance
Product Review
Great, peace of mind and a premium I can afford.
Service Review
Incredibly efficient, patient and understanding during the sign-in period. The policy is almost unbelievable for an Insurance company. I think my family and I shall be well looked after in the future.
TAL - 6 years ago
Initial person we dealt with was good and informative...
Seniors Funeral Insurance
Product Review
Will wait to see how this pans out
Service Review
Initial person we dealt with was good and informative upon first starting this process, However please check you are working on the date and time in which you re-schedule an appointment as we waited for the call back and made our dinner reservations for a later time so we could wait for this call, only to call the 0800 number and he is not there 🙄
Trusted Customer - 6 years ago
Very easy to understand and very thorough with...
Seniors Funeral Insurance
Product Review
very straight forward ,easy to understand
Service Review
very easy to understand and very thorough with explaining policy.
Trusted Customer - 6 years ago
Great customer service. Easy to understand and to...
Seniors Funeral Insurance
Product Review
Was exactly what I wanted, the right amount of cover for my funeral and the efficiency that it gets paid out.
Service Review
Great customer service. Easy to understand and to purchase my policy was effortless. I would recommend them.
Pieternella Thom - 6 years ago
I felt completely comfortable during my telephone...
Seniors Funeral Insurance
Product Review
I thought it was reasonable and had added benefits.
Service Review
I felt completely comfortable during my telephone conversation. When I wasn't sure about a question it was repeated very clearly and explained where necessary. I was treated with respect , very kindly and friendly. Much appreciated.
Ana Tupe - 6 years ago
Very professional,but also friendly,and patient...
Seniors Funeral Insurance
Service Review
Very professional,but also friendly,and patient person..Explained well when I asked questions.
Maria Christie - 6 years ago
Easily explained services, very friendly and not...
Seniors Funeral Insurance
Service Review
Easily explained services, very friendly and not rushed through. I loved the information in the policy. It seems to be the honest and worth paying policy that I would recommend to Seniors.
Trusted Customer - 6 years ago
Give me the best possible option for my situation
Seniors Funeral Insurance
Service Review
Give me the best possible option for my situation
Joan Townhill - 6 years ago
Very understanding made sure that the policy I brought...
Seniors Funeral Insurance
Service Review
Very understanding made sure that the policy I brought was the right one for me Throught out made sure I understood what was been read out to me Just around awesome service and advice thank you Hyde ❤❤❤
Rana Hiha - 6 years ago
The subject was complex and challenging to my 72 year...
Seniors Funeral Insurance
Service Review
The subject was complex and challenging to my 72 year old brain but Heidi (I think her name was) took her time and was very helpful.
Trusted Customer - 6 years ago
Would definatey recommend
Seniors Funeral Insurance
Service Review
Would definatey recommend
Lance Mitchell - 6 years ago
Not good, promised an email 10 minutes after our...
Seniors Funeral Insurance
Service Review
not good, promised an email 10 minutes after our conversation, still haven't received,makes me think this was a bogus call
Gayle Green - 6 years ago
I didn't have to wait very long for assistance...2/the...
Seniors Funeral Insurance
Service Review
I didn't have to wait very long for assistance...2/the young man was polite. 3/ I could understand everything he was saying...4/ he explained things twice when I asked him to repeat himself and 5th, I was impressed with the terms and conditions of the insurance policy.
Trusted Customer - 6 years ago
The lady at seniors. was very nice and pleasent too...
Seniors Funeral Insurance
Service Review
The lady at seniors. was very nice and pleasent too talk with.she explained evering thing clearly and precisely.thank so much
Trusted Customer - 6 years ago
Great service not pushy with sale. Took time. to...
Seniors Funeral Insurance
Service Review
Great service not pushy with sale. Took time. to explain
Trusted Customer - 6 years ago
Contacted straight away and details fully explained
Seniors Funeral Insurance
Service Review
Contacted straight away and details fully explained
Filip Filipaina - 6 years ago
They were clear on all the information that they gave...
Seniors Funeral Insurance
Service Review
They were clear on all the information that they gave me
Suzanne Goldsworthy - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Afforable and well explained
Shirley Anne East - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the idea that we get either the payout amount or the premiums paid, whichever is the highest. Alos like the Death by accident and serious injury cover.
Phil Scales - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Better than your competitors
Helen Gilbert - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My 'purchase' to date is just the paperwork. It arrived promptly by email attachment and is an accurate and clearly explained summary of my arrangements.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent very informative
Dennis Brennan - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
What is being offered but it's the cost I thought rather high
Sue Lloyd - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Product will suit my need
Shane Everitt - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
the different amounts you could recieve
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Liked the policy for its reducing premium's, coverage and benefits if death by accident.
Anne Aspinall - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
They were very well organized and helpful in advising me which plan would be affordable for me.
Maureen Bell - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
As per previous comments.
Godfrey Sponneck - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
More benefits than first plan
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