%
- Over all Percentage 94
- empty 8
Rated /5 from 213420331818 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1342,0331,818 customer reviews.
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Reviews
1885-1896 of 2134 reviews
1885-1896 of 2033 reviews
0-1818 of 1818 reviews
Trusted Customer - 6 years ago
The customer service provided by New Zealand seniors...
Seniors Funeral Insurance
Product Review
It was a bit expensive but they offered better insurance benefits for me.
Service Review
The customer service provided by New Zealand seniors insurance was excellent. Joseph was very helpful at explaining me about the insurance policies and was patient and very friendly. I recommend this insurance company to family and friends.
Esila Puni - 6 years ago
Prompt contact and then followed up when I requested...
Seniors Funeral Insurance
Product Review
Informative and engaging spoke in user friendly language
Service Review
Prompt contact and then followed up when I requested without being too overbearing or aggressive.
Trusted Customer - 6 years ago
The call was great but follow up poor. You said I...
Seniors Funeral Insurance
Product Review
Great on phone but very poor follow up. I can't rate the policy as I haven't received the electronic copy as promised
Service Review
The call was great but follow up poor. You said I would get an electronic copy of my policy but 3 days later nothing
Trusted Customer - 6 years ago
Saw tv ad and decided to ring to find out more. The...
Seniors Funeral Insurance
Product Review
I thought the waiting time of 1year before you are covered was great, I know some have 2 years and your cover for accidental death was also great. When I was told this that sealed the deal for me.
Service Review
Saw tv ad and decided to ring to find out more. The information I was given was very easy to understand and thought the policy was great. The person I spoke to was very friendly and any questions I had was not a problem to answer, she was great. So glad I rang and am now covered. Thanks and would definitely recommend.
Jan Kereopa - 6 years ago
Very easy to understand
Seniors Funeral Insurance
Product Review
east to talk to and the fees are perfect
Service Review
very easy to understand
Kevin Cresswell - 6 years ago
Great people to deal with I highly recommend to all...
Seniors Funeral Insurance
Product Review
I like the idea of the policies not increasing over the years
Service Review
Great people to deal with I highly recommend to all over 50s
John Cannan - 6 years ago
The person was kind and compassionately
Seniors Funeral Insurance
Product Review
More services than I expected
Service Review
The person was kind and compassionately
Trusted Customer - 6 years ago
They are a excellent service letting me know all that...
Seniors Funeral Insurance
Product Review
Can't beat it cheap and fortnightly payment
Service Review
They are a excellent service letting me know all that is needed in case of any queries I might have overlooked and easy to understand not to mention the awesome deal they have helping me to keepy whaanau depth free and I can move on to the next universe without putting any burden on them thank you senior insurance
David Arnold Munyard - 6 years ago
Very helpful advice
Seniors Funeral Insurance
Product Review
Provide a service which is concise and rates well among other insurance service providers
Service Review
Very helpful advice
Anthony Morland - 6 years ago
The best life insurance policy ever I recommend it to...
Seniors Funeral Insurance
Product Review
Excellent Customer service.👼👼
Service Review
The best life insurance policy ever I recommend it to all of my family and friends.👼👼
Trusted Customer - 6 years ago
Slow down. Respond to what is asked. If you are asked...
Seniors Funeral Insurance
Product Review
Because that is why I thought of it.
Service Review
Slow down. Respond to what is asked. If you are asked for written information, send it, don't call. Don't fob the enquirer off by saying the written information has no calculations. Provide some examples. And by the way your little comments as I type are annoying.
Trusted Customer - 6 years ago
The service was great. A very freindly agent and no...
Seniors Funeral Insurance
Product Review
Great service easy to follow and set up the policy
Service Review
The service was great. A very freindly agent and no hasstles setting up the policy
Susan Mori - 6 years ago
The person on the phone was lovely, and very helpful....
Seniors Funeral Insurance
Service Review
The person on the phone was lovely, and very helpful. The prices are great.
Kathleen - 6 years ago
I found the NZS Rep very good. He explained everything...
Seniors Funeral Insurance
Service Review
I found the NZS Rep very good. He explained everything very clearly. Also my questions were answered very well. I liked the fact that if he didn't know he sort help. I am 62yrs and found having some points emphased 3 times was not needed. However, I guess this is not always the case with many applicants being of different ages etc.
Brian Cottle - 6 years ago
Heidi The initial contact was very prompt, but I am...
Seniors Funeral Insurance
Service Review
Heidi The initial contact was very prompt, but I am still waiting for the emailed documentation to arrive Brian
Trusted Customer - 6 years ago
Received very good service over the phone. ...
Seniors Funeral Insurance
Service Review
Received very good service over the phone. Explanation was very thorough.
Steven Robertson - 6 years ago
Quick response to any questions. Very pleasant to deal...
Seniors Funeral Insurance
Service Review
Quick response to any questions. Very pleasant to deal with
Trusted Customer - 6 years ago
Good oral presentation clear and precise. Clear...
Seniors Funeral Insurance
Service Review
Good oral presentation clear and precise. Clear indication of all aspects of the conversation. Willing to help throughout the process.
Graham Withers - 6 years ago
They were extremely friendly and helpful. They could...
Seniors Funeral Insurance
Service Review
They were extremely friendly and helpful. They could explain things clearly which is very important to older people. Documents were then sent to me so in my own time I could read them and get some advice. One important thing to remember is that not all older people have a computer or like me they have one but are not very confident when using it. All in all well done to Seniors.
Trusted Customer - 6 years ago
I dealt with Courtney, her customer service was...
Seniors Funeral Insurance
Service Review
I dealt with Courtney, her customer service was excellent, she was very thorough with the whole process
Charmaine Taipeti - 6 years ago
Excellent customer service. The policy was explained...
Seniors Funeral Insurance
Service Review
Excellent customer service. The policy was explained so clearly & I was reassured that everything will be fine. I am so happy that I made the initial contact & thank you for returning my call. I can now rest assure that there is no burden on my family.
Trusted Customer - 6 years ago
I was amazed by how easy it was & how indepth detail...
Seniors Funeral Insurance
Service Review
I was amazed by how easy it was & how indepth detail she told me, I would certainly recommend them to anyone. It's given me peace of mind to know all will be taken care of for my kids.
Philip Jolly - 6 years ago
Friendly, articulate and well explained. A1 service....
Seniors Funeral Insurance
Service Review
Friendly, articulate and well explained. A1 service. Emailed for a quote and received a phone call about 5 minutes later. Excellent!
Trusted Customer - 6 years ago
Product was explained explictly.
Seniors Funeral Insurance
Service Review
product was explained explictly.
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