%
- Over all Percentage 94
- empty 8
Rated /5 from 365729603338 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,6572,9603,338 customer reviews.
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Reviews
1921-1932 of 3657 reviews
1921-1932 of 2960 reviews
1921-1932 of 3338 reviews
Clifford Thomas - 3 years ago
Friendly and direct - well explained so as to minimise...
Seniors Term Life Insurance
Product Review
Good price for the cover given. Price increases explained and detailed. Other benefits outlined as well.
Service Review
Friendly and direct - well explained so as to minimise any doubt. Easy to talk to with minimal insurance speak and jargon.
Paula Morrison - 3 years ago
Informed, polite, not pushy, listened to what I...
Seniors Funeral Insurance
Product Review
Good value and provides peace of mind for us and our family.
Service Review
Informed, polite, not pushy, listened to what I needed. Provided clear explanation.
Trusted Customer - 3 years ago
Customer Service representative was clear and thorough...
Seniors Funeral Insurance
Product Review
As previously stated above. There was no questions left unanswered throughout the whole process.
Service Review
Customer Service representative was clear and thorough in the whole process. There was no area of confusion or doubt. Everything was explained satisfactorily leaving no doubts in regard to any aspect of the purchase.
Sharon Denise Morgan - 3 years ago
Very efficient
Seniors Funeral Insurance
Product Review
Enjoyed the experience people were very friendly
Service Review
Very efficient
Trusted Customer - 3 years ago
Very informative polite great experience
Seniors Funeral Insurance
Service Review
Very informative polite great experience
Trusted Customer - 3 years ago
Polite and helpful
Seniors Term Life Insurance
Service Review
Polite and helpful
Patricia Caine - 3 years ago
Benjamin was just brilliant he helped us and was so...
Seniors Funeral Insurance
Service Review
Benjamin was just brilliant he helped us and was so so respectful and great to speak to and sorted out problem out
Steven Baker - 3 years ago
They made me very relaxed, easy to understand
Seniors Funeral Insurance
Service Review
They made me very relaxed, easy to understand
Penelope Marcia Whaanga - 3 years ago
Excellent Service Customer Service easy too understand
Seniors Term Life Insurance
Service Review
Excellent Service Customer Service easy too understand
Trusted Customer - 3 years ago
Very clear, easily understood, and the person who...
Seniors Term Life Insurance
Product Review
I was quite surprised at the amount we will be paying, and thank you. We can now relax, knowing that we are covered
Service Review
Very clear, easily understood, and the person who talked with me was so courteous. You have wonderful people working for you
Wayne Nelson - 3 years ago
The Seniors customer service person I spoke to (Jane)...
Seniors Funeral Insurance
Product Review
Well, I think its an excellent deal since it is my beneficiaries who will appreciate it the most.
Service Review
The Seniors customer service person I spoke to (Jane) understands customer service and deserves 5 stars for herself. The company gets 5 stars too for its generous funeral policy arrangements, clearly and professionally set out and explained to me.
Trusted Customer - 3 years ago
Very fast and no complications. Shandi I guess the...
Seniors Term Life Insurance
Product Review
Happy with what's cover on my policy and affordable too.
Service Review
Very fast and no complications. Shandi I guess the lady I was talking to was very good at explaining my covers and questions easy to understand.
Kim Thomas - 5 years ago
She was very helpful and explained everything to me
Seniors Funeral Insurance
Service Review
She was very helpful and explained everything to me
Trusted Customer - 5 years ago
She was very helpful answered all my questions made my...
Seniors Funeral Insurance
Service Review
She was very helpful answered all my questions made my decision to go with NZ Seniors easier
Trusted Customer - 5 years ago
Very good xcellent.perfect I could undertand . Lots of...
Seniors Funeral Insurance
Service Review
Very good xcellent.perfect I could undertand . Lots of patience.
Tom Roche - 5 years ago
Prompt response to initial enquiry. Encouraging...
Seniors Funeral Insurance
Service Review
Prompt response to initial enquiry. Encouraging conversation/ communication to establish need and purpose of new policy. A 'Top Up'. Prompt response on draft docs (email) enabled confirmation of policy. On review of docs discovered error no doubt my fault (hearing is an issue). Amendment resolved in 24 hours. Confirmation of Policy proceeded. Excellent! Thanks to all staff involved especially Frances.!
Peter Andrew Campbell - 5 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 5 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 5 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 5 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 5 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 5 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 5 years ago
Well presented & very informative
Seniors Funeral Insurance
Service Review
Well presented & very informative
Bob Ong - 5 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Mary Daly - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very easy to understand with explanation
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
excellent info fast and easy
Major Tuhakaraina - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy to understand and great customer thankyou
Freda Amopiu - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The premiums work for me. It really fits my budget.
Kathleen Davis - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Very pleased, person I spoke to was very helpful, and easy to understand.
Ruby Bidois - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Affordable and if need be able to reduce
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good i loved what i purchased
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything about it is good!
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Reasonable price and easy billing
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because Customer Service was very good
Bruce Armstrong Armstrong Timoko - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because everything was done perfectly and clearly .It was so good to have some you can understand .
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I think it is value for money and it suits my needs I think I had good options for what I need
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