%
- Over all Percentage 94
- empty 8
Rated /5 from 213420331818 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1342,0331,818 customer reviews.
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Reviews
1873-1884 of 2134 reviews
1873-1884 of 2033 reviews
0-1818 of 1818 reviews
Trusted Customer - 6 years ago
Joseph listened to my request for insurance and...
Seniors Funeral Insurance
Product Review
Affordable. Peace of mind that I can take care of my family.
Service Review
Joseph listened to my request for insurance and answered key questions. Onboarding process completed in less than 15mins. Awesome experience!
Bruce Howat - 6 years ago
The young lady who I dealt with was delightful,...
Seniors Funeral Insurance
Product Review
Because that is the appropriate rating
Service Review
The young lady who I dealt with was delightful, incredible people skills
Trusted Customer - 6 years ago
Very good to deal with
Seniors Funeral Insurance
Product Review
They were very obliging and friendly explaining every
Service Review
Very good to deal with
Trusted Customer - 6 years ago
Everything explained well.
Seniors Funeral Insurance
Product Review
Everything explained in detail
Service Review
Everything explained well.
Linda Bennett - 6 years ago
Very friendly. Explained everything well and made sure...
Seniors Funeral Insurance
Product Review
Happy to have the policy I have. A relief to have it. Staff are so nice.
Service Review
Very friendly. Explained everything well and made sure I understood everything.
Trusted Customer - 6 years ago
Joseph was lovely. Friendly and professional. Helped...
Seniors Funeral Insurance
Product Review
The funeral cover is just what I wanted. Affordable and won't increase my premium.
Service Review
Joseph was lovely. Friendly and professional. Helped me get a funeral cover that suited me without trying to press for more than I wanted. Told me all the required information and legal stuff and still remained respectful and friendly.
Peter Barnett - 6 years ago
After the quote had been finalised i felt i was...
Seniors Funeral Insurance
Product Review
appears to be a better product than other companies but disappointed that premiums are not refunded if i die naturally within 12 months
Service Review
after the quote had been finalised i felt i was pressured to make a decision to go ahead with the purchase before i had time to digest everything.when i mentioned this fact, the employee did offer to ring back a few days later which i was happy with.
Patricia Daylene Barnett - 6 years ago
Listened to what i required & presented & explained...
Seniors Funeral Insurance
Product Review
appears to be a better deal than other companies, although disappointed that premiums not refunded if i die naturally within 12 months
Service Review
listened to what i required & presented & explained well. would recommend to others & utilise again myself
Angela Massey - 6 years ago
Very friendly informative service from Alex
Seniors Funeral Insurance
Product Review
More benefits than I realised Less expensive than I expected
Service Review
Very friendly informative service from Alex
Trusted Customer - 6 years ago
The person I spoke to, was fantastic. I felt confident...
Seniors Funeral Insurance
Product Review
It is affordable and it is something that I know I needed to do.
Service Review
The person I spoke to, was fantastic. I felt confident in what she said. She explained everything to me and ensured that I understood the information. I got the impression that she enjoyed her job. I would recommend this service to other people of my age. Thank you. It has given me a peace of mind. I
Gary William Clapp - 6 years ago
Everything well explained, with very good email...
Seniors Funeral Insurance
Product Review
VERY GOOD. A bit out of my budget, but understand because of my age
Service Review
everything well explained, with very good email confirmation and detaIL
Helen Gall - 6 years ago
Because everything was explanined really well and they...
Seniors Funeral Insurance
Product Review
becaue it was what i needed
Service Review
Because everything was explanined really well and they were very helpful
Betty Kereama - 6 years ago
They are friendly, patience n enlighting about points...
Seniors Funeral Insurance
Service Review
They are friendly, patience n enlighting about points I didn't quite understand. So far, so good
Trusted Customer - 6 years ago
Very professional service over the phone.
Seniors Funeral Insurance
Service Review
Very professional service over the phone.
Woltertine Elisabeth Twyford - 6 years ago
The service over the phone was excellent, answered all...
Seniors Funeral Insurance
Service Review
The service over the phone was excellent, answered all my questions and gave a lot of information. Not the cheapest deal in town but possibly the best in the long run.
Trusted Customer - 6 years ago
Customer service officer, was very clear and took the...
Seniors Funeral Insurance
Service Review
Customer service officer, was very clear and took the time to explain some parts of the policy.
Monty Flavell - 6 years ago
Stand down period is disappointing, Cost is expensive...
Seniors Funeral Insurance
Service Review
Stand down period is disappointing, Cost is expensive if you are old. Happy about the pay out if you die for return of all funds or the policy amount whichever is higher.
Trusted Customer - 6 years ago
They provided me with the quotes I wanted, called back...
Seniors Funeral Insurance
Service Review
They provided me with the quotes I wanted, called back when they said and made sure I understood the policy. What I was most impressed with is that they never made me feel obligated to buy. Awesome service!
Susan Chalmers - 6 years ago
Very prompt service Phone staff extremely helpful and...
Seniors Funeral Insurance
Service Review
Very prompt service Phone staff extremely helpful and friendly ( with one staff member I felt like an old friend by the end of the call!!)
Trusted Customer - 6 years ago
I was happy generally with the service. The young man...
Seniors Funeral Insurance
Service Review
I was happy generally with the service. The young man was pleasant and helpful with required information. I got very frustrated on my first point of contact.(no fault of the young man that I was talking to)9 I have a rural address and your system would not accept my true postal address. RD postal delivery is very specific your system needs to accept that, not just go by my postal code. Having said that my first lot of information did arrive. That did not take away from my frustration. Obviously at this point I am still waiting for my actual insurance documents to arrive. I was emailed them, but I can not down load the document. I would rather not of received it as an sttachment. But I guess that's your system. I actually requested a return phone call as my health was not good on the first day I was rung and the frustration was overwhelming. True to his word my calls were returned at the agreed time. I am very happy with the one on one service I received. I would like to thank your staff member for his polite effenciency. Made it very easy for me to make the decision of the value I wanted to take out. Giving me several quotes that I requested. He also gave me all the information clearly giving me lots of opportunities to ask any questions or for more information All the official stuff at the end was a bit mind numbing. But again probably a legal necessary. But this is so important to me not to leave my daughter with a debt when I die. So I am happy to get it sorted.
Trusted Customer - 6 years ago
Very good well explained
Seniors Funeral Insurance
Service Review
very good well explained
Trusted Customer - 6 years ago
Yes very helpful and explained things well. Product...
Seniors Funeral Insurance
Service Review
Yes very helpful and explained things well. Product exactly what I'm looking for and good price
Peter Tupp - 6 years ago
They called very quickly and gave a very good run down...
Seniors Funeral Insurance
Service Review
They called very quickly and gave a very good run down about the service. Joseph was very good explaining what it is all about.
Trusted Customer - 6 years ago
Very informative and provided honest answers to queries
Seniors Funeral Insurance
Service Review
very informative and provided honest answers to queries
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