%
- Over all Percentage 94
- empty 8
Rated /5 from 218320611867 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1832,0611,867 customer reviews.
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Reviews
625-636 of 2183 reviews
625-636 of 2061 reviews
625-636 of 1867 reviews
Diane Kauvalu - 2 years ago
Very helpful and explained everything so clearly, we...
Seniors Funeral Insurance
Product Review
So easy to understand and straight and honest, so helpful in choosing the write plan for use,
Service Review
Very helpful and explained everything so clearly, we were so happy that we have decided to cover ourselves and we know that our children will have no worries in the future
Kenneth Edward Pillay - 2 years ago
The lady I spoke was Jane who was just great with all...
Seniors Term Life Insurance
Product Review
The cost of Insurance for a senior person is a bit on the expensive side.
Service Review
The lady I spoke was Jane who was just great with all the information she gave me.
Dianne Armstrong - 2 years ago
Its the long reading of the legal stuff that you then...
Seniors Funeral Insurance
Product Review
om a par with others I checked
Service Review
Its the long reading of the legal stuff that you then have to say y/n to and after many minutes who remembers the start
Trusted Customer - 2 years ago
Very informative and easy to understand.
Seniors Term Life Insurance
Product Review
The premiums are very high.
Service Review
Very informative and easy to understand.
Enrique - 2 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Product Review
All good and meets my needs perfectly.
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Leslie Jeyapalan Ayathuray - 2 years ago
Good Service well informed about product.
Seniors Term Life Insurance
Product Review
Good product and well managed.
Service Review
Good Service well informed about product.
Trusted Customer - 2 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Product Review
Because I signed up and everything was explained very well.
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 2 years ago
Very clear and concise information on our future...
Seniors Funeral Insurance
Product Review
Excellent customer service.
Service Review
Very clear and concise information on our future policy.
Judy Hogg - 2 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Product Review
Exactly what I was wanted
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 2 years ago
Call was during work time and took too long.
Seniors Term Life Insurance
Service Review
Call was during work time and took too long.
Trusted Customer - 2 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Product Review
Worthwhile for the purpose and intention .. very helpful and super convenient service option
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Eileen Mcivor - 2 years ago
The customer service spoke so fast reading out the...
Seniors Term Life Insurance
Service Review
The customer service spoke so fast reading out the declaration it's a good thing a copy gets sent out in the mail. How would an elderly person take that in?
Ellen Haynes - 2 years ago
Felt a bit pressurised to make a decision over the...
Seniors Funeral Insurance
Service Review
Felt a bit pressurised to make a decision over the telephone with the person at the other end trying to be nice but obviously reading from a script
Trusted Customer - 2 years ago
Great service so far! :) Me & my wife is satisfied...
Seniors Funeral Insurance
Service Review
Great service so far! :) Me & my wife is satisfied with all the information we needed.
Trusted Customer - 2 years ago
Lot of **** to get a quote
Seniors Funeral Insurance
Service Review
Lot of **** to get a quote
Johanna Phillips - 2 years ago
I felt listened to and found the rep was very...
Seniors Funeral Insurance
Service Review
I felt listened to and found the rep was very informative. Great experience and was cheaper than other quotes I had from various insurers. I'm now on board. Thank you!
Joshua Thomas - 2 years ago
The telephone assistant answered all my questions and...
Seniors Funeral Insurance
Service Review
The telephone assistant answered all my questions and offered all the information needed to make my decision clearly and concisely.
Trusted Customer - 2 years ago
Very helpful, explained well
Seniors Funeral Insurance
Service Review
Very helpful, explained well
Scott Carpenter - 2 years ago
Very easy to deal with. Clear and concise.
Seniors Term Life Insurance
Service Review
Very easy to deal with. Clear and concise.
Siiae Aumua - 2 years ago
Awesome! Good communication, understanding and...
Seniors Funeral Insurance
Service Review
Awesome! Good communication, understanding and friendly approach..I would recommend you to family and friends.
Ngarimu Charles Ahipene - 2 years ago
The customer service was well informed of the product...
Seniors Funeral Insurance
Service Review
The customer service was well informed of the product he was selling.
Trusted Customer - 2 years ago
Customer service was really helpful. I had so many...
Seniors Term Life Insurance
Service Review
Customer service was really helpful. I had so many questions to ask and he made everything easy to understand.
Trusted Customer - 2 years ago
Excellent yes would recommend they explained things...
Seniors Funeral Insurance
Service Review
Excellent yes would recommend they explained things well
Trusted Customer - 2 years ago
It was easy to understand the person i was talking to....
Seniors Funeral Insurance
Service Review
It was easy to understand the person i was talking to. They were very helpful and easy to talk to.
Michael Ridderhof - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I did not purchase anything
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm happy with what I was quoted with and also very happy that it was affordable for my partner and myself.
John Barry Mccreedy - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Have no thoughts really. I required funeral insurance and after looking around, settled on this one
Bridget Rukuwai - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Because I could afford much at this stage and the young man was very understanding
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke too made sure I understood the details of the insurance I was purchasing
Peta Reo - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Work with what I could afford
Carol Sheldon - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple language. no pressure to buy
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
i believe i have purchased a good product
Ielome Alo - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
this is because the more cover I want, the expensive it is, would like to see premiums come down, because most people can not afford to take out Life Insurance.
Anthony Shields - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Everything I requested was done in a timely manner, an done with clear communication thank you
Michael Willis - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems to be what we wanted.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't quite finished reviewing paperwork but so far very clear and concise. Will be considering insurance overnight and decide tomorrow whether we can budget for including this.
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