%
- Over all Percentage 94
- empty 8
Rated /5 from 218220601866 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1822,0601,866 customer reviews.
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Reviews
505-516 of 2182 reviews
505-516 of 2060 reviews
505-516 of 1866 reviews
Patricia Goodley - 2 years ago
I thought it was really good. The questions were very...
Seniors Term Life Insurance
Product Review
The guy that I was talking to made sure I understood all the questions, and I was fully aware of what was happening and going on .
Service Review
I thought it was really good. The questions were very simple to answer so you weren't feeling overwhelmed.
Thomas Arthur Read - 2 years ago
The lady I spoke to went out of her way to ensure that...
Seniors Term Life Insurance
Product Review
Again everything I asked for was explained in detail
Service Review
The lady I spoke to went out of her way to ensure that everything I asked for was found
Trusted Customer - 2 years ago
I spoke to a person yesterday, she was very helpful...
Seniors Term Life Insurance
Product Review
She was very understanding of what I wanted and was helpful, and explained the plan I chose to me very clearly.
Service Review
I spoke to a person yesterday, she was very helpful and polite, I asked her name, I thanked her, and everything was explained to me and even when I needed her to simplify something that I could not understand, she would explain it to where I could understand fully.
Trusted Customer - 2 years ago
Friendly, knowledgeable and helpful.
Seniors Term Life Insurance
Product Review
Happy with my cover bit would be good if it went longer than 20 years
Service Review
Friendly, knowledgeable and helpful.
Stephen Morgan - 2 years ago
Information was provided & understanding, service was...
Seniors Term Life Insurance
Service Review
Information was provided & understanding, service was very prompt for the quote and didn't muck around to email forms, very happy.
Kenneth Vesey - 2 years ago
The experience was great. Very efficient. Excellent...
Seniors Funeral Insurance
Product Review
The experience was great. Got what I wanted with no hassles
Service Review
The experience was great. Very efficient. Excellent customer service. Explained policy well and checked I understood it. Great overall experience.
Trusted Customer - 2 years ago
Easy to apply for this online, friendly, helpful...
Seniors Funeral Insurance
Product Review
Great that I pay the same amount unless I make a change
Service Review
easy to apply for this online, friendly, helpful service
Susan Taylor - 2 years ago
From my first phone call from Ashton on Friday 15th...
Seniors Funeral Insurance
Product Review
So many policies to choose from to suit the individual client & their budget.
Service Review
From my first phone call from Ashton on Friday 15th September. I was after some quotes which he spoke to me about. He emailed through all the relevant information to me, so I could lookover at my leisure.. Then he phoned me back on Monday 18th & we finalised my policy.
Dina Beale - 2 years ago
Great costumer service.
Seniors Term Life Insurance
Product Review
Premium too high in comparison
Service Review
Great costumer service.
Trusted Customer - 2 years ago
No pressure. Pleasant manner.
Seniors Funeral Insurance
Service Review
No pressure. Pleasant manner.
Trusted Customer - 2 years ago
I am impressed with the fact that I could afford the...
Seniors Funeral Insurance
Product Review
I now feel confident that my children will not be left to pay any of my funeral costs
Service Review
I am impressed with the fact that I could afford the cover . Other companies have made it too expensive for me.
Charmaine Taipeti - 2 years ago
Excellent and professional
Seniors Term Life Insurance
Service Review
Excellent and professional
Kenneth Edward Pillay - 2 years ago
The lady I spoke was Jane who was just great with all...
Seniors Term Life Insurance
Service Review
The lady I spoke was Jane who was just great with all the information she gave me.
Dianne Armstrong - 2 years ago
Its the long reading of the legal stuff that you then...
Seniors Funeral Insurance
Service Review
Its the long reading of the legal stuff that you then have to say y/n to and after many minutes who remembers the start
Trusted Customer - 2 years ago
Very informative and easy to understand.
Seniors Term Life Insurance
Service Review
Very informative and easy to understand.
Enrique - 2 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Leslie Jeyapalan Ayathuray - 2 years ago
Good Service well informed about product.
Seniors Term Life Insurance
Service Review
Good Service well informed about product.
Trusted Customer - 2 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 2 years ago
Very clear and concise information on our future...
Seniors Funeral Insurance
Service Review
Very clear and concise information on our future policy.
Judy Hogg - 2 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 2 years ago
Call was during work time and took too long.
Seniors Term Life Insurance
Service Review
Call was during work time and took too long.
Trusted Customer - 2 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Eileen Mcivor - 2 years ago
The customer service spoke so fast reading out the...
Seniors Term Life Insurance
Service Review
The customer service spoke so fast reading out the declaration it's a good thing a copy gets sent out in the mail. How would an elderly person take that in?
James Sydney Worboys - 2 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Raymond - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Options provided also clear so I could select the right plan for me.
Martin Cottrell - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good price value for money
Kevin Blackburn - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very comprehensive insurance, well explained, at a very good rate.
Lui Sitama - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I believe I got a very good experience when talking with the person from Senior Life
Mea'Ole Hans James Keil - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great service great patience from your sales consultant.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
thought it a little expensive for the amount
Deborah Roper - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Reasonable price, premiums stop at 85 and even covered for accidental death.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy process and very easy to follow.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I think this is what I needed.Would be even better a little cheaper.
Beverley Dee - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simply. the best ☺️I'm done8!!!?? !!!!
Ruben Pat Kila Dranivesi - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I think it is great it good can help as well in coming years
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with the service and purchase
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