%
- Over all Percentage 94
- empty 8
Rated /5 from 218220601866 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1822,0601,866 customer reviews.
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Reviews
325-336 of 2182 reviews
325-336 of 2060 reviews
325-336 of 1866 reviews
Paul Kumeroa - 12 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It's a insurance policy that's been on mind for a long time just finding the right one was very difficult because there is many out there but very pleased with the one here thank you.
Trusted Customer - 12 months ago
Good serves
Seniors Funeral Insurance
Product Review
Good services
Service Review
Good serves
Tilly Greaves - 12 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 12 months ago
Very impressed. Ash went that extra mile which in...
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Service Review
Very impressed. Ash went that extra mile which in itself sold me. He was very explanatory, making my choice in purchase great.
Trusted Customer - 12 months ago
In the beginning when I was making enquiries I thought...
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Service Review
In the beginning when I was making enquiries I thought the agent had it all off pat. She was reading everything very quickly. The person I spoke with on the Monday to cancel seemed a bit dumb struck and he was finding it hard to accept what I was saying. Overall it was not a very good experience.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 12 months ago
Took quite a time but. can’t realistically be...
Seniors Funeral Insurance
Product Review
Service Review
Took quite a time but. can't realistically be shortened. Interviewer knew her product and was very thorough and was clear spoken and polite. Having to give bank details over the phone is a bit worrying, particularly these days with scams.
William Allan Jones - 12 months ago
We were impressed with the quick return of a phone...
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Service Review
We were impressed with the quick return of a phone call from our original email of inquiry. The man was professional, articulate, clearly understood and pleasant to talk to over the phone. He guided us through the process of our application smoothly and confidently which put us, (my wife and I) at ease with what we wanted to do. The process was not too time consuming and by the end of the conversation we had a policy in place with an email follow up and we are expecting a hard copy in the post shortly. Very impressed with the service. thank you
Trusted Customer - 12 months ago
Got what i expected
Seniors Funeral Insurance
Product Review
got what i expected
Service Review
got what i expected
Trusted Customer - a year ago
Very productive
Seniors Funeral Insurance
Product Review
I am very impressed with the warm, friendly welcome by the staff member.
Service Review
Very productive
Enele Fua - a year ago
Very clear, productive discussion with the staff over...
Seniors Funeral Insurance
Product Review
Friendly staff and clear and informative conversation.
Service Review
Very clear, productive discussion with the staff over the phone.
Joyce Clarke - a year ago
Seniors Funeral Insurance
Product Review
Paula Morrison - a year ago
Informed, polite, not pushy, listened to what I...
Seniors Funeral Insurance
Service Review
Informed, polite, not pushy, listened to what I needed. Provided clear explanation.
Trusted Customer - a year ago
Customer Service representative was clear and thorough...
Seniors Funeral Insurance
Service Review
Customer Service representative was clear and thorough in the whole process. There was no area of confusion or doubt. Everything was explained satisfactorily leaving no doubts in regard to any aspect of the purchase.
Sharon Denise Morgan - a year ago
Very efficient
Seniors Funeral Insurance
Service Review
Very efficient
Trusted Customer - a year ago
Very informative polite great experience
Seniors Funeral Insurance
Service Review
Very informative polite great experience
Trusted Customer - a year ago
Polite and helpful
Seniors Term Life Insurance
Service Review
Polite and helpful
Patricia Caine - a year ago
Benjamin was just brilliant he helped us and was so...
Seniors Funeral Insurance
Service Review
Benjamin was just brilliant he helped us and was so so respectful and great to speak to and sorted out problem out
Steven Baker - a year ago
They made me very relaxed, easy to understand
Seniors Funeral Insurance
Service Review
They made me very relaxed, easy to understand
Penelope Marcia Whaanga - a year ago
Excellent Service Customer Service easy too understand
Seniors Term Life Insurance
Service Review
Excellent Service Customer Service easy too understand
Trusted Customer - a year ago
Very clear, easily understood, and the person who...
Seniors Term Life Insurance
Service Review
Very clear, easily understood, and the person who talked with me was so courteous. You have wonderful people working for you
Wayne Nelson - a year ago
The Seniors customer service person I spoke to (Jane)...
Seniors Funeral Insurance
Service Review
The Seniors customer service person I spoke to (Jane) understands customer service and deserves 5 stars for herself. The company gets 5 stars too for its generous funeral policy arrangements, clearly and professionally set out and explained to me.
Trusted Customer - a year ago
Very fast and no complications. Shandi I guess the...
Seniors Term Life Insurance
Service Review
Very fast and no complications. Shandi I guess the lady I was talking to was very good at explaining my covers and questions easy to understand.
Trusted Customer - a year ago
Excellent very professional advice to the point happy...
Seniors Funeral Insurance
Service Review
excellent very professional advice to the point happy to have joined.
Paul Kumeroa - 12 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It's a insurance policy that's been on mind for a long time just finding the right one was very difficult because there is many out there but very pleased with the one here thank you.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good services
Tilly Greaves - 12 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 12 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Product Review
William Allan Jones - 12 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
got what i expected
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am very impressed with the warm, friendly welcome by the staff member.
Enele Fua - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Friendly staff and clear and informative conversation.
Joyce Clarke - a year ago
Seniors Funeral Insurance
Product Review
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