%
- Over all Percentage 94
- empty 8
Rated /5 from 217920581863 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1792,0581,863 customer reviews.
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Reviews
265-276 of 2179 reviews
265-276 of 2058 reviews
265-276 of 1863 reviews
Philip - 10 months ago
Excellent service
Seniors Funeral Insurance
Product Review
Every thing was explained well and time was taken to clarify anything that I wasn't sure about Would happily recommend too others
Service Review
Excellent service
Trusted Customer - 10 months ago
It was ok
Seniors Funeral Insurance
Product Review
Seemed to take a long time and was put on hold too often
Service Review
It was ok
Trusted Customer - 10 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
goodservice
Trusted Customer - 10 months ago
Very good, Helpful,patient during conversatiom.
Seniors Funeral Insurance
Product Review
Service Review
Very good, Helpful,patient during conversatiom.
Trusted Customer - 10 months ago
GREAT
Seniors Funeral Insurance
Product Review
FRIENDLY PERSON, EASY TO TALK TOO, FAST, EXPLAINED EVERYTHING CLEARLY.
Service Review
GREAT
Trusted Customer - 10 months ago
They were extremely helpful when I wanted to purchase...
Seniors Funeral Insurance
Product Review
They made purchasing a funeral insurance policy really simple and easy however, when my parents changed their minds and wanted to cancel, it was abit of a process. First I had to wait for a callback because the person I spoke to couldn't cancel the policy? Then when I spoke to someone who could, I had to tell them 3 times that we wanted to cancel the policy and she STILL tried to sell me on their products! In the end I told her that I have already been told about everything she was telling me and didn't need to go through it again as we just wanted to cancel!!!
Service Review
They were extremely helpful when I wanted to purchase a policy. I was made to feel special and important but when it came time to cancel I was frustrated that I wasn't being heard when I asked to cancel the policy. Now I understand why my parents didn't want to talk to them on the phone.
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful throughout the process
Ian Shaw - 10 months ago
Very Good well explained
Seniors Funeral Insurance
Product Review
Irish lady was very pleasant to talk to me about best products
Service Review
Very Good well explained
Trusted Customer - 10 months ago
Good
Seniors Funeral Insurance
Product Review
Efficient service,signed up on the first call.
Service Review
Good
Trusted Customer - 10 months ago
Excellent customer service. Staff was very patient &...
Seniors Term Life Insurance
Product Review
The staff is very helpful to explain the product & accommodated my request for comparison of coverage amount. Super easy to purchase the insurance. Hassle free.
Service Review
Excellent customer service. Staff was very patient & explained the product clearly.
Janice Brough - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have been impressed by the way New Zealand seniors have treated me and understood what I wanted.
Tina Hall - 10 months ago
Excellent service
Seniors Funeral Insurance
Product Review
The people that did my funeral insurance were really great and helpful they gave me the answer I needed
Service Review
Excellent service
Trusted Customer - a year ago
Respectful polite very informative nice to talk about...
Seniors Term Life Insurance
Service Review
Respectful polite very informative nice to talk about the services available
Trusted Customer - a year ago
Very helpful and friendly and make sure you will...
Seniors Funeral Insurance
Service Review
Very helpful and friendly and make sure you will understand the importance of having the life insurance thankyou very much God bless 🙏
Trusted Customer - a year ago
Service was very efficient and detailed. Person took...
Seniors Funeral Insurance
Service Review
Service was very efficient and detailed. Person took their time to make sure everything she read I understood. Was a smooth and easy setup of additional service I requested.
Roy Van Eeden - a year ago
Good service and well explained.
Seniors Funeral Insurance
Service Review
Good service and well explained.
Trusted Customer - a year ago
You were polite efficient. I was pleased. Not to many...
Seniors Term Life Insurance
Service Review
You were polite efficient. I was pleased. Not to many questions like some places. My privacy wasn't invaded. Very respectful. Best experience ever with insurance company did have 4stars but after thinking about it changed it to 5 .premiums a little bit high.but service while applying perfect. Well done. Thanks
Michelle Lane - a year ago
The best over-the-phone customer service I have ever...
Seniors Funeral Insurance
Service Review
The best over-the-phone customer service I have ever had. Very competent and articulate salesperson. Allowed me to make my own choice without pushing an agenda which made me felt respected and understood.
Kilisiti Lovo - a year ago
Great customer service and simple to answer.
Seniors Funeral Insurance
Service Review
Great customer service and simple to answer.
Faye Norris - a year ago
Very helpful and pleasant to deal with in something I...
Seniors Funeral Insurance
Service Review
Very helpful and pleasant to deal with in something I have been hesitant in. Would recommend them.
Trusted Customer - a year ago
There was a long wait before I got to speak to someone...
Seniors Funeral Insurance
Service Review
There was a long wait before I got to speak to someone on the phone. The 2nd time I called I had decided to go ahead. They wanted to pass me on to the 1st person I spoke to. So left a message for him to ring me back. That didn't happen so the 3rd person I spoke to the next day/time wanted to do the same. I said no, I didn't want to be put on hold again.
Graham Alderton - a year ago
Great friendly and efficient Operator. (Frances)
Seniors Funeral Insurance
Service Review
Great friendly and efficient Operator. (Frances)
Tom S - a year ago
I had many calls from different insurance companies....
Seniors Funeral Insurance
Service Review
I had many calls from different insurance companies. Some where very pushy to the stage I hung up on them and blocked there numbers. I knew what I wanted and wasn't willing to be talked into any thing else. When seniors insurance rang I got what I wanted. I said to the fellow to cut to the chase and tell me how much the cost was. He did just that and I signed up there and then. People need to remember these days most of us do our research before hand.
Susan Joy Taylor - a year ago
Excellent communication help to sort out best plan we...
Seniors Term Life Insurance
Service Review
Excellent communication help to sort out best plan we are very happy thankyou
Philip - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Every thing was explained well and time was taken to clarify anything that I wasn't sure about Would happily recommend too others
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Seemed to take a long time and was put on hold too often
Trusted Customer - 10 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
goodservice
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
FRIENDLY PERSON, EASY TO TALK TOO, FAST, EXPLAINED EVERYTHING CLEARLY.
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
They made purchasing a funeral insurance policy really simple and easy however, when my parents changed their minds and wanted to cancel, it was abit of a process. First I had to wait for a callback because the person I spoke to couldn't cancel the policy? Then when I spoke to someone who could, I had to tell them 3 times that we wanted to cancel the policy and she STILL tried to sell me on their products! In the end I told her that I have already been told about everything she was telling me and didn't need to go through it again as we just wanted to cancel!!!
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful throughout the process
Ian Shaw - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Irish lady was very pleasant to talk to me about best products
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Efficient service,signed up on the first call.
Trusted Customer - 10 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The staff is very helpful to explain the product & accommodated my request for comparison of coverage amount. Super easy to purchase the insurance. Hassle free.
Janice Brough - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have been impressed by the way New Zealand seniors have treated me and understood what I wanted.
Tina Hall - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The people that did my funeral insurance were really great and helpful they gave me the answer I needed
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