%
- Over all Percentage 94
- empty 8
Rated /5 from 217820571862 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1782,0571,862 customer reviews.
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Reviews
217-228 of 2178 reviews
217-228 of 2057 reviews
217-228 of 1862 reviews
Trusted Customer - 8 months ago
I am very happy to give feedback about the service I...
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
Service Review
I am very happy to give feedback about the service I received which was done in a professional manner. I was given choices to say yes or no and always assured I understood our conversation.
William Haimona - 8 months ago
Well at the moment everything should be alright in the...
Seniors Funeral Insurance
Product Review
Service Review
well at the moment everything should be alright in the coming years
Trusted Customer - 8 months ago
Excellent.
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Service Review
Excellent.
Trusted Customer - 8 months ago
Attentive and great listening skills with Jay (?) who...
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Service Review
Attentive and great listening skills with Jay (?) who helped and advised as we progressed through, I had quite a few questions as I have not had to delve with this with our previous cover for 22 years so just wanted to ensure i understood cover, Jay was very patient and i felt that she really listened and therefore able to provide answers accordingly.
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 8 months ago
Very good
Seniors Funeral Insurance
Product Review
Service Review
Very good
Trusted Customer - 8 months ago
The service was excellent. It was lovely to speak to...
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Service Review
The service was excellent. It was lovely to speak to a human voice. I knew exactly what we wanted, which fitted in with your criteria. Would not hesitate to recommend NZ Seniors to anyone.
Trusted Customer - 8 months ago
I thought it was clear and well mannered.
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Service Review
I thought it was clear and well mannered.
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 8 months ago
Perfectly suited to our needs
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Service Review
Perfectly suited to our needs
Trusted Customer - 8 months ago
Good advise only wasn't offered life insurance option
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Service Review
Good advise only wasn't offered life insurance option
Trusted Customer - 8 months ago
See prior comments
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Service Review
See prior comments
Trusted Customer - 12 months ago
Very productive
Seniors Funeral Insurance
Service Review
Very productive
Enele Fua - 12 months ago
Very clear, productive discussion with the staff over...
Seniors Funeral Insurance
Service Review
Very clear, productive discussion with the staff over the phone.
Trusted Customer - a year ago
Seniors Funeral Insurance
Service Review
Trusted Customer - a year ago
Options very well explained. Easily understood.
Seniors Funeral Insurance
Service Review
Options very well explained. Easily understood.
Trusted Customer - a year ago
Great cover happy with service. Thanks.
Seniors Funeral Insurance
Service Review
Great cover happy with service. Thanks.
Trusted Customer - a year ago
Excellent phone service. Received email. Not Received...
Seniors Term Life Insurance
Service Review
Excellent phone service. Received email. Not Received mail yet but nz post and it's only been one working day so no problem
Wayne William Absolum - a year ago
Seniors Funeral Insurance
Service Review
Trusted Customer - a year ago
Top rate service
Seniors Funeral Insurance
Service Review
Top rate service
Trusted Customer - a year ago
Seniors Funeral Insurance
Service Review
Trusted Customer - a year ago
The person I spoke to was well spoken, friendly and...
Seniors Funeral Insurance
Service Review
The person I spoke to was well spoken, friendly and very knowledge about options for me. He patiently explained the options available and reassured me about some of the concerns I had. He was not pushy at all but gave me confidence that I was making the correct choices.
Stephanie Freemantle - a year ago
Very professional
Seniors Term Life Insurance
Service Review
Very professional
Walter Richards - a year ago
Good to go, no problems
Seniors Term Life Insurance
Service Review
Good to go, no problems
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
William Haimona - 8 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Trusted Customer - 8 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Trusted Customer - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
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