%
- Over all Percentage 94
- empty 8
Rated /5 from 187417961598 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 1,8741,7961,598 customer reviews.
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Reviews
1609-1620 of 1874 reviews
1609-1620 of 1796 reviews
0-1598 of 1598 reviews
Freda Wendy Hopping - 6 years ago
Every thing was well explained to me. The consultant...
Seniors Funeral Insurance
Product Review
Everything was well explained to me and easy to understand
Service Review
Every thing was well explained to me. The consultant was very understanding when my phone went down and she called back straight away.
Trusted Customer - 6 years ago
Did not call back at the recommended time slot more...
Seniors Funeral Insurance
Product Review
best funeral insurance plans I've heard of. resolution to small detail responded promptly.
Service Review
did not call back at the recommended time slot more than twice. Sheer luck Michael was home when did get call back as normally would have been at work. emails addressed to Mr Graeme not Mr Michael Yorke
William Ormerod - 6 years ago
Very efficient
Seniors Funeral Insurance
Product Review
Good value, Hope I never have to use it
Service Review
Very efficient
Pearl Smythe - 6 years ago
The person we spoke with was extremely friendly,...
Seniors Funeral Insurance
Product Review
Very happy that we have signed up, happy with the policy. We rang a few providers before we spoke to New Zealand Seniors by far the best.
Service Review
The person we spoke with was extremely friendly, helpful and informative which made the process very easy and quick ensuring along the way that we understood what was being explained.
Deborah Anne Ramsay - 6 years ago
The Lady was clear with all the policy details etc she...
Seniors Funeral Insurance
Product Review
I was with Cigna but NZ Seniors had more benefits so I changed to them
Service Review
The Lady was clear with all the policy details etc she was well spoken, so easy to understand and she made the whole experience easy and straight forward
Trusted Customer - 6 years ago
Joseph listened to my request for insurance and...
Seniors Funeral Insurance
Product Review
Affordable. Peace of mind that I can take care of my family.
Service Review
Joseph listened to my request for insurance and answered key questions. Onboarding process completed in less than 15mins. Awesome experience!
Bruce Howat - 6 years ago
The young lady who I dealt with was delightful,...
Seniors Funeral Insurance
Product Review
Because that is the appropriate rating
Service Review
The young lady who I dealt with was delightful, incredible people skills
Trusted Customer - 6 years ago
Very good to deal with
Seniors Funeral Insurance
Product Review
They were very obliging and friendly explaining every
Service Review
Very good to deal with
Trusted Customer - 6 years ago
Everything explained well.
Seniors Funeral Insurance
Product Review
Everything explained in detail
Service Review
Everything explained well.
Linda Bennett - 6 years ago
Very friendly. Explained everything well and made sure...
Seniors Funeral Insurance
Product Review
Happy to have the policy I have. A relief to have it. Staff are so nice.
Service Review
Very friendly. Explained everything well and made sure I understood everything.
Trusted Customer - 6 years ago
Joseph was lovely. Friendly and professional. Helped...
Seniors Funeral Insurance
Product Review
The funeral cover is just what I wanted. Affordable and won't increase my premium.
Service Review
Joseph was lovely. Friendly and professional. Helped me get a funeral cover that suited me without trying to press for more than I wanted. Told me all the required information and legal stuff and still remained respectful and friendly.
Peter Barnett - 6 years ago
After the quote had been finalised i felt i was...
Seniors Funeral Insurance
Product Review
appears to be a better product than other companies but disappointed that premiums are not refunded if i die naturally within 12 months
Service Review
after the quote had been finalised i felt i was pressured to make a decision to go ahead with the purchase before i had time to digest everything.when i mentioned this fact, the employee did offer to ring back a few days later which i was happy with.
Trusted Customer - 6 years ago
They were prompt courteous and helpful. The...
Seniors Funeral Insurance
Service Review
They were prompt courteous and helpful. The representative explained everything to me.
Trusted Customer - 6 years ago
Great service
Seniors Funeral Insurance
Service Review
Great service
Pauline Reid - 6 years ago
Heidi was amazing on the phone. Covered everything...
Seniors Funeral Insurance
Service Review
Heidi was amazing on the phone. Covered everything well.
Terence Kilburn - 6 years ago
Both times have been great people to talk...
Seniors Funeral Insurance
Service Review
both times have been great people to talk to. everything is explained,,nice and easy,,no rush to sell and get of the phone. very nice people and great funeral insurance,,thanks
Trusted Customer - 6 years ago
Excellent .. sales rep teresa was couteous,friendly...
Seniors Funeral Insurance
Service Review
excellent .. sales rep teresa was couteous,friendly and believed in the product..explained the benefits well...answered questions ..bravo kiwi from tauranga ..!!
Trusted Customer - 6 years ago
Ethan was very informative, well mannered and...
Seniors Funeral Insurance
Service Review
Ethan was very informative, well mannered and confident, he answered all our questions and most importantly was patient with my dad who has basic vocabulary and cannot hear well, we also asked for premiums to be paid fortnightly on a certain day, so in the end we chose NZ senior because of what we liked in the policy, it was just a little higher in premiums compared to the other funeral insurances but the benefits far exceed the price and is still affordable. Dad's happy I'm happy
Catherine Goldsack - 6 years ago
It was great very clear information and very easy to...
Seniors Funeral Insurance
Service Review
It was great very clear information and very easy to understand, just great.
Trusted Customer - 6 years ago
Everything was explained clearly and fully.
Seniors Funeral Insurance
Service Review
Everything was explained clearly and fully.
Trusted Customer - 6 years ago
Courtney was very nice to speak to, very informative...
Seniors Funeral Insurance
Service Review
Courtney was very nice to speak to, very informative and answered all my questions. Phoned back when she said she would.
Toni Wilson - 6 years ago
Yes I would highly recommend them to anyone. Person I...
Seniors Funeral Insurance
Service Review
Yes I would highly recommend them to anyone. Person I spoke to was very good at her job.
Trusted Customer - 6 years ago
Firstly, I was impressed by your promptness in dealing...
Seniors Funeral Insurance
Service Review
Firstly, I was impressed by your promptness in dealing with my request for information, and then equally impressed with the gracious, informative and helpful agent who assisted me in making a very suitable choice.
Sharon Abernethy - 6 years ago
Very informative. He knew his product very well. There...
Seniors Funeral Insurance
Service Review
Very informative. He knew his product very well. There was a lot of information to absorb over the phone and was quite difficult as I was working at the time. I will read the document thoroughly and hopefully I am happy to continue with the quote etc. Thanks
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