%
- Over all Percentage 94
- empty 8
Rated /5 from 187417961598 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 1,8741,7961,598 customer reviews.
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Reviews
1633-1644 of 1874 reviews
1633-1644 of 1796 reviews
0-1598 of 1598 reviews
Trusted Customer - 6 years ago
They are a excellent service letting me know all that...
Seniors Funeral Insurance
Product Review
Can't beat it cheap and fortnightly payment
Service Review
They are a excellent service letting me know all that is needed in case of any queries I might have overlooked and easy to understand not to mention the awesome deal they have helping me to keepy whaanau depth free and I can move on to the next universe without putting any burden on them thank you senior insurance
David Arnold Munyard - 6 years ago
Very helpful advice
Seniors Funeral Insurance
Product Review
Provide a service which is concise and rates well among other insurance service providers
Service Review
Very helpful advice
Anthony Morland - 6 years ago
The best life insurance policy ever I recommend it to...
Seniors Funeral Insurance
Product Review
Excellent Customer service.👼👼
Service Review
The best life insurance policy ever I recommend it to all of my family and friends.👼👼
Trusted Customer - 6 years ago
Slow down. Respond to what is asked. If you are asked...
Seniors Funeral Insurance
Product Review
Because that is why I thought of it.
Service Review
Slow down. Respond to what is asked. If you are asked for written information, send it, don't call. Don't fob the enquirer off by saying the written information has no calculations. Provide some examples. And by the way your little comments as I type are annoying.
Trusted Customer - 6 years ago
The service was great. A very freindly agent and no...
Seniors Funeral Insurance
Product Review
Great service easy to follow and set up the policy
Service Review
The service was great. A very freindly agent and no hasstles setting up the policy
Trusted Customer - 6 years ago
Really friendly and helpful service.. enjoyed...
Seniors Funeral Insurance
Product Review
The lady rang me on the dot of when she said she would..was very helpful to this older woman who finds all this cstuff confusing...
Service Review
Really friendly and helpful service.. enjoyed doing business with yous..thanks a lot.
Rosemary Muriel Hawkes - 6 years ago
Harry was so helpful he read the agreement twice and...
Seniors Funeral Insurance
Product Review
It is affordable with no hidden costs and it was made very clear this was so.
Service Review
Harry was so helpful he read the agreement twice and slowed down so i could understand what i was agreeing to. He gave me time to ask questions before we continued on. All my questions were answered. Thankyou Harry
Kathryn Barker - 6 years ago
They were very carefull the way they explained...
Seniors Funeral Insurance
Product Review
They said what I could buy for the money I wanted to pay and I think it is good value
Service Review
They were very carefull the way they explained everything and made sure you understtod.
Trusted Customer - 6 years ago
I spoke to Heidi who was clear, answered all of my...
Seniors Funeral Insurance
Product Review
After shopping around for a while this certainly seems to have the best benefits although there is always the one medical question, "do you smoke?" which then adds about $10 extra onto fortnightly premium. Otherwise would have been 5 star.
Service Review
I spoke to Heidi who was clear, answered all of my questions, double checked everything with me and made the legal disclosure still sound huma which is no mean feat!! I'm confident that I have made the right decision.
Trusted Customer - 6 years ago
Excellent customer service received. After my initial...
Seniors Funeral Insurance
Product Review
Compared funeral cover with 3 other companies cover. After working through the contract and costing over both short and long term, this policy, for me, was best for me. May not be for everyone, but very good for my circumstances
Service Review
Excellent customer service received. After my initial enquiry and quote received, I made further phone enquiries regarding the information received. Although I had references to quote to the representatives, I was thrilled to be transferred to the same person I originally spoke with. This save time in repeating my requests etc and made the whole process easier to manage from my end. Compared NZ Seniors funeral contract against three others, and YOU CAME OUT ON TOP!!! Congratulations and keep it up. Awesome product, awesome customer service
Daisy Scott - 6 years ago
Were very informative and helpful
Seniors Funeral Insurance
Product Review
Affordable was prepared take the time to help me
Service Review
Were very informative and helpful
Judi Brown - 6 years ago
The lady I spoke with was very clear with explaining...
Seniors Funeral Insurance
Product Review
I felt that rates andcoverage was good and what I was looking for.
Service Review
The lady I spoke with was very clear with explaining cover etc. even though I had already looked into this cover.she made sure I understood what it entailed.
Terrance Snowden - 6 years ago
Yes Teresa was brilliant.Very clear and helpfull.
Seniors Funeral Insurance
Service Review
Yes Teresa was brilliant.Very clear and helpfull.
Trusted Customer - 6 years ago
Absolutely brilliant thanks it was clearly set out...
Seniors Funeral Insurance
Service Review
Absolutely brilliant thanks it was clearly set out process I took it out for my partner that just leaves this sort of thing for me to do they spoke to him told him what he needed to no then I did the rest
Christine Anne Phillips - 6 years ago
Liked the quick start so pleased as its something I've...
Seniors Funeral Insurance
Service Review
Liked the quick start so pleased as its something I've been meaning to do for a while - retirement is busy.
Betty Kereama - 6 years ago
They are friendly, patience n enlighting about points...
Seniors Funeral Insurance
Service Review
They are friendly, patience n enlighting about points I didn't quite understand. So far, so good
Trusted Customer - 6 years ago
Very professional service over the phone.
Seniors Funeral Insurance
Service Review
Very professional service over the phone.
Woltertine Elisabeth Twyford - 6 years ago
The service over the phone was excellent, answered all...
Seniors Funeral Insurance
Service Review
The service over the phone was excellent, answered all my questions and gave a lot of information. Not the cheapest deal in town but possibly the best in the long run.
Trusted Customer - 6 years ago
Customer service officer, was very clear and took the...
Seniors Funeral Insurance
Service Review
Customer service officer, was very clear and took the time to explain some parts of the policy.
Monty Flavell - 6 years ago
Stand down period is disappointing, Cost is expensive...
Seniors Funeral Insurance
Service Review
Stand down period is disappointing, Cost is expensive if you are old. Happy about the pay out if you die for return of all funds or the policy amount whichever is higher.
Trusted Customer - 6 years ago
They provided me with the quotes I wanted, called back...
Seniors Funeral Insurance
Service Review
They provided me with the quotes I wanted, called back when they said and made sure I understood the policy. What I was most impressed with is that they never made me feel obligated to buy. Awesome service!
Susan Chalmers - 6 years ago
Very prompt service Phone staff extremely helpful and...
Seniors Funeral Insurance
Service Review
Very prompt service Phone staff extremely helpful and friendly ( with one staff member I felt like an old friend by the end of the call!!)
Trusted Customer - 6 years ago
I was happy generally with the service. The young man...
Seniors Funeral Insurance
Service Review
I was happy generally with the service. The young man was pleasant and helpful with required information. I got very frustrated on my first point of contact.(no fault of the young man that I was talking to)9 I have a rural address and your system would not accept my true postal address. RD postal delivery is very specific your system needs to accept that, not just go by my postal code. Having said that my first lot of information did arrive. That did not take away from my frustration. Obviously at this point I am still waiting for my actual insurance documents to arrive. I was emailed them, but I can not down load the document. I would rather not of received it as an sttachment. But I guess that's your system. I actually requested a return phone call as my health was not good on the first day I was rung and the frustration was overwhelming. True to his word my calls were returned at the agreed time. I am very happy with the one on one service I received. I would like to thank your staff member for his polite effenciency. Made it very easy for me to make the decision of the value I wanted to take out. Giving me several quotes that I requested. He also gave me all the information clearly giving me lots of opportunities to ask any questions or for more information All the official stuff at the end was a bit mind numbing. But again probably a legal necessary. But this is so important to me not to leave my daughter with a debt when I die. So I am happy to get it sorted.
Trusted Customer - 6 years ago
Very good well explained
Seniors Funeral Insurance
Service Review
very good well explained
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