%
- Over all Percentage 94
- empty 8
Rated /5 from 187517961598 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 1,8751,7961,598 customer reviews.
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Reviews
1681-1692 of 1875 reviews
1681-1692 of 1796 reviews
0-1598 of 1598 reviews
Maryanne Matranga - 6 years ago
I would like to thank Joseph for the great customer...
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
Service Review
I would like to thank Joseph for the great customer service. He explained everything clearly and patiently. He was very knowledgeable about the products that you offer and worked with me to get the best coverage that I can afford.
Maria Noor - 6 years ago
Very friendly person on the phone who answered all my...
Seniors Funeral Insurance
Product Review
Perfect policy for myself and my partner with many advantages compared to other comapnies
Service Review
Very friendly person on the phone who answered all my questions and explained everything very clearly and concisely
Helen Cholmondeley - 6 years ago
The phone contact was clear and polite, she covered...
Seniors Funeral Insurance
Product Review
Does exactly what it says on the packet - when I die everything is covered without complication.
Service Review
The phone contact was clear and polite, she covered all the details I wanted to know and I didn't have to "push 1 0r 2" at any stage.
David Higgie - 6 years ago
They were brilliant and worked out an affordable...
Seniors Funeral Insurance
Product Review
Brilliant to deal with. Easy to speak with sometimes hard to understand, but he did clarify his words.
Service Review
They were brilliant and worked out an affordable product for me, within my budget and that will be easy to increase as my situation changes.
Trusted Customer - 6 years ago
The agents were very thorough and clear in terms of...
Seniors Funeral Insurance
Product Review
A bit more expensive, but I like the benefit of being able to claim whichever is higher of your sum insured or premiums paid.
Service Review
The agents were very thorough and clear in terms of disclosing all information that we needed to know. It just seemed a bit overkill as they told me "all calls are recorded and advice is general in nature and may not be suitable for your individual's needs" or whatever like 7 times in the conversation. I know you want to cover your ***** but it just dragged the whole process out.
Trusted Customer - 6 years ago
Everything
Seniors Funeral Insurance
Product Review
Everything is good.......
Service Review
Everything
Trusted Customer - 6 years ago
Quick response and very informative. The call back was...
Seniors Funeral Insurance
Service Review
Quick response and very informative. The call back was exactly when I was told it would be.
David Dawson - 6 years ago
Excellent explanation of services offered. Patience...
Seniors Funeral Insurance
Product Review
Very competitive costs and service
Service Review
Excellent explanation of services offered. Patience and understanding of my needs.
Trusted Customer - 6 years ago
They were prompt courteous and helpful. The...
Seniors Funeral Insurance
Product Review
I would have preferred an automatic payment rather than a direct debit. I am disappointed you do not have that option.
Service Review
They were prompt courteous and helpful. The representative explained everything to me.
Trusted Customer - 6 years ago
Great service
Seniors Funeral Insurance
Product Review
Great explanation of the service
Service Review
Great service
Pauline Reid - 6 years ago
Heidi was amazing on the phone. Covered everything...
Seniors Funeral Insurance
Product Review
I just filled that part in
Service Review
Heidi was amazing on the phone. Covered everything well.
Terence Kilburn - 6 years ago
Both times have been great people to talk...
Seniors Funeral Insurance
Product Review
only what i said earlier, great people to talk to,,real great insurance,thanks
Service Review
both times have been great people to talk to. everything is explained,,nice and easy,,no rush to sell and get of the phone. very nice people and great funeral insurance,,thanks
Trusted Customer - 6 years ago
Polite very patient and extremely knowledgable in...
Seniors Funeral Insurance
Service Review
Polite very patient and extremely knowledgable in regard to your service.
Trusted Customer - 6 years ago
Easy to deal with god value
Seniors Funeral Insurance
Service Review
Easy to deal with god value
Denise Walker - 6 years ago
A very friendly, patient, caring person, that took the...
Seniors Funeral Insurance
Service Review
A very friendly, patient, caring person, that took the time to explain things without getting flustered. Thank You...
Christina T Lister - 6 years ago
Very patient employee, friendly, explained all the...
Seniors Funeral Insurance
Service Review
Very patient employee, friendly, explained all the contents.
John William Lister - 6 years ago
I was given a compare the market with a company I...
Seniors Funeral Insurance
Service Review
I was given a compare the market with a company I started the policy with a year ago. seniors offered two separate policies as a couple. Easy for me to manage.
Trusted Customer - 6 years ago
Joseph your sales person made things fun and easy to...
Seniors Funeral Insurance
Service Review
Joseph your sales person made things fun and easy to understand. He is a huge credit to your company.
Trusted Customer - 6 years ago
Clearly spoken and knowledgeable staff over the phone....
Seniors Funeral Insurance
Service Review
Clearly spoken and knowledgeable staff over the phone. Everything was well explained and any questions answered fully.
Trusted Customer - 6 years ago
Very informative. polite and interested
Seniors Funeral Insurance
Service Review
very informative. polite and interested
Yuko Mcphail - 6 years ago
Very quick and clear explanation
Seniors Funeral Insurance
Service Review
Very quick and clear explanation
Sandra Margaret Mcalister - 6 years ago
Very polit and easy to understand all that was told to...
Seniors Funeral Insurance
Service Review
Very polit and easy to understand all that was told to me.
Sonia Moore - 6 years ago
They spoke clearly and not too fast. Plus it was a...
Seniors Funeral Insurance
Service Review
They spoke clearly and not too fast. Plus it was a kiwi sounding spoken word.
Trusted Customer - 6 years ago
Was given a very good review of their service and what...
Seniors Funeral Insurance
Service Review
Was given a very good review of their service and what it offers.
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